Lloyd’s List set to become a totally digital service on 20 December 2013

  • Wednesday 25 September 2013, 00:44

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The world’s longest-published newspaper will become a totally digital service on 20 December 2013. The landmark move follows many months of research and preparation and is – first and foremost – designed to ensure that the title continues to evolve with customer demand which now overwhelmingly favours a digital product.

When Lloyd’s List started back in 1734 we offered our customers access to the news and information that was vital to their business. That aim has not changed, but the technology has.

What started life as a printed notice pinned to a coffee shop wall in London is now the shipping industry’s most sophisticated online intelligence tool, accessible in any coffee shop - indeed anywhere in the world - 24 hours a day. We have consistently evolved over the years to give our customers a competitive advantage by helping them make informed business decisions based on reliable, accurate and trusted information. Today we deliver our content anywhere, anytime, as our customers demand it. The success of our digital offering has been unequivocal and the vast majority of our customers now rely on the enhanced capabilities of digital. That is why Lloyd’s List is now set to become a digital only service. 

This landmark decision represents a commitment to continuously innovate and develop more dynamic content that better serves our customer’s needs. It’s about investing in technology, but it is also about how we stick to the near 300 year old tradition of authoritative, trusted journalism and analysis performed by industry experts. In an online market littered with unreliable reports, unverified statements and unquestioned gossip, Lloyd’s List has committed itself to highest standards of journalistic integrity and accuracy. Of course, we must stick to the tested practices of good journalism that allows our readers to connect trusted insight to action and identify opportunities and threats that directly affect their businesses. But we must also recognise that a digital platform offers new avenues and platforms for the richer delivery and more effective sharing of information. That’s why we have chosen to invest our editorial firepower online, rather than sustaining a format that cannot match our, or our customers’ demands.

The decision follows many years of customer research and preparation and is – first and foremost – designed to ensure that the service continues to evolve with customer demand. This is move supported by the overwhelming majority of our customers. Less than 2% of our readers currently use print-only and no other means to access Lloyd’s List. We have already undertaken years of investment in our digital and mobile platforms, but the move away from print will allow us more time and resource to build on that with innovative approaches to data and a more bespoke service that offers content tailored to individual customer needs.

The history and tradition of Lloyd’s List is to provide news and market intelligence for the shipping industry. This next stage in its evolution will ensure that we are focused on providing the very best product available anywhere, in the format our customers want and need.

Please contact one of our team members if you have any questions and we will be happy to assist you with any queries.

Richard Meade

Editor

 

Who to contact:

 

If you have any questions about your existing subscription, would like to find out more about becoming a subscriber to Lloyd’s List, are interested in our advertising solutions or would like to find out more, please contact us and we will be happy to help.

 

Media Enquiries: Kirstin Stocker

Tel: +44 (0) 77 1675 6453  Email: kirstin.stocker@informa.com 

 

Editorial Enquiries: Richard Meade

Tel: +44 (0) 20 7017 4636  Email: richard.meade@informa.com

 

Client Services Team:

Tel: +44 (0) 20 3377 3996  Email: clientservices@informa.com

 

New Subscriptions Team:

Tel: +44 (0) 20 3377 3792  Email: subscription.enquiry@lloydslist.com

 

Subscription Renewals: James Epstein

Tel: +44 (0) 20 3377 3696  Email: james.epstein@informa.com 

 

Key Accounts: Steve Smith

Tel: +44 (0) 20 7017 4654  Email: steve.smith@informa.com

 

Advertising Solutions: Fergus Gregory

Tel: +44 (0) 78 2687 1611  Email: fergus.gregory@informa.com

 

Marketing Enquiries: Magda Orpel

Tel: +44 (0) 20 7017 6852  Email: marketing@lloydslist.com or magda.orpel@informa.com

 

Frequently Asked Questions

 

Q: What do I need to do to keep receiving Lloyd's List?

A: All our subscribers already have access to lloydslist.com. Our dedicated teams will be in touch with all the subscribers over the coming weeks to discuss the options available to them and to ensure they fully benefit from the service we’re offering. We also encourage our subscribers to contact our client services team who are on hand to answer any service-related questions and will get you working more efficiently with quick online training, available free for our subscribers. You can reach our client services team on

Tel: +44 (0) 20 3377 3996 or Email: clientservices@informa.com

 

Q: Does the digital version contain anything that is not in the print version?   

A: Yes. The digital version offers an unrivalled range of easily accessible content which is not available in print. By accessing lloydslist.com you get a constantly updated coverage of the global shipping market that allows you to easily navigate the content that matters to you.

Lloydslist.com also gives you a complete access to the Lloyd’s List fully-searchable online archive going back to 1991.  In addition, our subscribers benefit from the daily email bulletin service with the Lloyd’s List Daily Bulletin and Daily Containers Bulletin – alerting you to unfolding events, with links to full coverage on lloydslist.com. All of this is delivered to your desktop/mobile device every working day. So you are never out of touch with events shaping your industry.  You can also set up a wide range of alerts on specific topics that interest you. Our Track your Topic service gives you the ability to track stories or developments that affect your business. Whether it’s a vessel, company, region or even an industry issue like piracy, you’ll be alerted to developments as they are reported – making sure you are always up to date.

 

Q: How can I ensure all my colleagues get access to lloydslist.com?

A: Please call us on +44 (0) 20 3377 3792 or email us on

subscription.enquiry@lloydslist.com

and speak to our team about additional online access for your colleagues, and we’ll be happy to help.

If you have a corporate subscription, please contact your Key Account Manager to ensure your colleagues have access to lloydslist.com.

 

Q: I don’t know my log in details. How do I get them?

A: To be reminded of your password, visit the log in screen and under the ‘Log In’ button you will find the password reminder – Forgotten your password? Simply click on the link and you will be prompted to insert your username – this is the corporate email address associated with your account. Your password will then be sent to this email address.

Alternatively you can contact our online access team using the following details

Tel: +44 (0) 20 7017 4161  Email: onlineaccess@informa.com

 

Q: Who do I speak to about my subscription?

A: If you are a current subscriber please contact James Epstein on 

Tel: +44 (0) 20 3377 3696  Email: james.epstein@informa.com

 

Q: I buy my copy from a local newsagent, how do I keep getting Lloyd's List?

A: Please call us on +44 (0)20 3377 3792 or email us on subscription.enquiry@lloydslist.com to speak about available options.

 

Q: Who do I speak to about current advertising campaigns and advertising opportunities at Lloyd’s List?

A: Please contact Fergus Gregory to speak about advertising opportunities at lloydslist.com

Tel: +44 (0) 20 7017 6773  Email: fergus.gregory@informa.com

 

To see more frequently asked questions about Lloyd’s List service, please visit

http://info.lloydslist.com/support/faqs/

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